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Our values

Integrity

We are committed to providing the highest level of service delivered with sensitivity and care. We respect all members of our community and infuse every level of care with a personalized approach to nurture long-term relationships.

Passion for excellence

We honour and celebrate our seniors, their hopes and dreams, at every opportunity in the unwavering belief that elderhood is a special time and our calling is to nurture and support residents with dedicated focus.

Collaboration

Verve is dedicated to teamwork built on trust and mutual empowerment within each one of our retirement residences. We value the input of our residents as part of an environment of mutuality across our organization between our team and those we support. Together, we are better.

Flexibility

Every day is different. Our professional team is responsive and able to adapt easily to the unique needs of our residents. We find a way or make a way.

Empathy

It all begins with listening and understanding. Coming from that place of empathy allows us to anticipate and act with compassion and true understanding to foster a community that is loving and inclusive, first and foremost.

INTEGRITY

Integrity

We are committed to providing the highest level of service delivered with sensitivity and care. We respect all members of our community and infuse every level of care with a personalized approach to nurture long-term relationships.

PASSION FOR EXCELLENCE

Passion for excellence

We honour and celebrate our seniors, their hopes and dreams, at every opportunity in the unwavering belief that elderhood is a special time and our calling is to nurture and support residents with dedicated focus.

COLLABORATION

Collaboration

Verve is dedicated to teamwork built on trust and mutual empowerment within each one of our retirement residences. We value the input of our residents as part of an environment of mutuality across our organization between our team and those we support. Together, we are better.

FLEXIBILITY

Flexibility

Every day is different. Our professional team is responsive and able to adapt easily to the unique needs of our residents. We find a way or make a way.

EMPATHY

Empathy

It all begins with listening and understanding. Coming from that place of empathy allows us to anticipate and act with compassion and true understanding to foster a community that is loving and inclusive, first and foremost.

Meet the team

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David Bird
President & CEO

As our senior executive, David collaborates with our Board to set the strategic direction for the company and, in conjunction with the leadership team, is responsible for execution of Verve’s strategic plan. David is active in all business aspects including people resources, project development, acquisitions and dispositions, operations, finance and accounting, and sales and marketing, fulfilling our brand promise of delivering inspired senior living across each and every Verve residence in Canada.

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Leila Burden Nixon
General Counsel

As general counsel, Leila manages the legal and corporate governance matters relating to Verve’s operations and growth across Canada. She works to maintain and promote the goals of an inspired senior living business in a way that combines the highest standards of integrity, inclusivity and functionality while mitigating risk and providing responsive and practical approaches to further Verve’s strategic plan.

Prior to joining the team at Verve, Leila was a member of the real estate and financial services group at Gowling WLG (Canada) LLP for over 15 years. Leila earned a Bachelor of Science from York University and her MBA and LLB from Dalhousie University.

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Denise Achonu
Chief Financial Officer

As Chief Financial Officer, Denise is responsible for instilling a financial approach and mindset throughout the Verve community in order to enhance performance and stewardship. Denise works actively with the other business leaders at Verve to guide and support strategic and key business initiatives.

Denise has served in senior finance positions in a number of public companies and has a proven record of financial leadership and effectiveness. Before joining Verve, she most recently served as Vice President Finance at one of the largest lodging real estate companies in Canada.

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Millie Christie
Vice President, People

Responsible for Human Resources & Labour Relations, Millie leads a talented team dedicated to ensuring that our passionate staff lives and breathes the Verve promise of delivering inspired senior living every single day. Millie is devoted to supporting and nurturing our unique culture while ensuring that the company remains an employer of choice.

Millie has a Bachelor of Science as well as a Master’s degree in Business Administration. She serves on the Board and is a past Board President for the Ontario Retirement Communities Association, where she is active in developing legislative outcomes that are positive for the industry.

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Scott Quinney
VP Operations – Western Canada

As Vice President, Operations – Western Canada, Scott provides leadership and collaborates with our Regional Directors, Area Managers, and General Managers to support Verve’s commitment to our resident centered approach. Scott works to inspire our leaders and team members to provide the highest levels of service in senior living and to make our communities outstanding places to work.

Prior to joining the Verve team, Scott held senior leadership roles at leading hotel and senior living brands in Alberta and British Columbia.

Scott enjoys long-distance running, hiking, cycling, and spending time with his five godchildren in his off time.

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Shawn Ouellette
VP Operations – Ontario

As our Vice President, Operations – Ontario, Shawn provides leadership and support to our retirement residences in Ontario and is dedicated to Verve’s initiatives to ensure the delivery of the highest quality of service to our residents.

Collaborating with our Corporate Operations Team, Area Managers, and General Managers, Shawn works to empower our team members to exude vibrancy, spirit, life, and passion in every one of our residences.

Prior to joining Verve, Shawn held senior leadership roles in retirement living and long-term care throughout Canada. Shawn holds a Bachelor of Nursing degree and Master of Health Studies degree. In his time off, he loves to travel and experience new cultures around the world.

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Stephanie Hanchar
VP Operations Finance

As the VP of Operations Finance, Stephanie provides key financial leadership in overseeing the Accounting team at Verve.  With a passion for service excellence, collaboration, continuous improvement and internal controls, Stephanie and her team establish and execute financial initiatives which benefit our Verve communities.

Stephanie has a proven record of financial leadership and developing others through her extensive experiences from across the globe. Her skillset and accounting knowledge provided the opportunity to work in a senior finance capacity in countries such as Australia, England and Germany. Prior to joining the Verve team, she most recently served as a Senior Manager in a pharmaceutical company overseeing finance, tax and treasury.

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Dameion Reid
National Director, Information Technology

As our National Director of Information Technology, Dameion brings over 23 years of professional experience in driving Technology and Business Strategy. Dameion is responsible for not only keeping the “lights on” when it comes to technology but also has a track record of matching technology to improve the lives of our residents and staff. Dameion leads Verve’s Information Technology team that is responsible for the day-to-day operations as well as the overall execution of strategies that support the vision of inspiring our seniors.

Prior to joining Verve, Dameion lead IT teams in various industries from Sports and Entertainment at Maple Leaf Sports and Entertainment to Senior Living at Chartwell Retirement Residences as well as a Managed IT Services at TNT Technical Services. In his off time, Dameion enjoys traveling, mentoring and coaching youth basketball.

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Denise Kato
National Director, Health & Wellness

Denise earned her RPN Diploma from Centennial College and has continued her education by taking related courses at Centennial and Durham College. She joined the senior’s living sector in 1997 working for Diversicare as an RPN at Altamont Nursing Home. Denise was an Instructor of the Resident Centered Care course for five years and in addition to that she worked with Centennial College as a content developer. She has held positions at 2 Verve residences before joining Stouffville Creek in 2012 as the General Manager.

Denise’s professionalism in nursing, along with her passion for the health and well-being of our residents will strengthen the foundation and grow our health and wellness programs.

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Ruth Langdon
Regional Director of Wellness – Western Canada

Ruth joined Verve in 2001 as a Staff Nurse with a background in Geriatric Nursing and consistently displayed excellent organizational and leadership skills rising to the challenges of General Manager, Area Manager and now Regional Director of Wellness for Western Canada. Ruth’s people skills and passion for our Senior industry have led her to develop wonderful relationships with our Residents, their Families and Team members across our organization.

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Michael Neumann
Regional Director, Operations – Western Canada

As Director of Operations – Western Canada, Michael provides leadership and support to our residences in BC, Alberta & Saskatchewan. Working closely with our General Managers, Area Managers, Areas Leads and fellow Directors, Michael uses a collaborative approach to help provide world-class Senior Living environments. He is presently active with multiple senior’s advocacy and senior’s-industry Boards and organizations.

Prior to joining Verve, Michael held senior leadership roles in Retirement Living, Assisted Living & Long-term Care with prominent industry leaders and prior to that, worked as a Hospitality executive for some of Canada’s leading brands

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Susan Rocha
Regional Director, Operations – Ontario

Susan incorporates her 20 years of experience as an operational leader in the Hotel, Restaurant and Retirement sectors providing mentorship and using a collaborative approach to empower her team. 

Susan supports and collaborates with the Area Managers, General Managers, and our corporate office to nurture an environment of exceptional client-centric service to all residents. 

When not working, Susan enjoys travel, mountain climbing, volunteering and mentoring youth hockey clubs, and spending time with her family.

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Sheri Brown
Regional Director, Sales & Marketing – Western Canada

Sheri Brown has an active member in the seniors housing industry since 2014. With a real estate background with over 20 years of experience in sales and marketing, Sheri has had a wide range of experience, which includes operations at a community and corporate level. Advocating for our seniors is a passion. Sheri is the Regional Director of Sales & Marketing for Western Canada with Verve Senior Living. She has volunteered on several boards, including the British Columbia Seniors Living Association. When not working you can find Sheri camping and paddle boarding.

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Kyle Toplis
Regional Director, Environmental Services – Ontario

Kyle forged his career around facility management with a focus on building systems and preventative maintenance. 

Bringing 11 years of experience supporting environmental departments in the Retirement and Long-Term Care sector to his position at Verve, Kyle’s primary focus is executing capital projects and maintaining Verve’s assets while ensuring resident satisfaction. 

In his spare time, Kyle enjoys golfing, morning runs, and hiking with his wife and dog.

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Bryan Simmons
Regional Director, Dining Services – Ontario

Bryan is a Food & Beverage Professional who carries over 20 years of experience as a chef in private clubs, fine dining restaurants, high volume kitchens, and multi-unit operations.

As Regional Director of Dining Services for Ontario, Bryan brings a passion for all things culinary. His philosophy surrounds well prepared scratch cooking, and the notion that food has the ability to tell a story, bring loved ones together, and the power to connect strangers. He believes that a chef should not ever just simply be providing a meal, but providing an experience. In collaboration with Verve’s talented team of chefs and dining rooms staff, he strives to deliver memorable dining experiences each day to our residents in Ontario.

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Bruce Schell
Food & Beverage Manager – Western Canada

Bruce has over 20 years of experience in the hospitality industry. He has worked at many high-quality hotels and resorts throughout Canada and has earned the distinguished credentials of Certified Chef de Cuisine from the Canadian Culinary Federation

As Food and Beverage Manager for Western Canada, Bruce leads our western team of Executive Chefs and Dining Services Managers, creating the highest quality dining experience for our Verve residents, every day.

Join our team

Verve is comprised of a collaborative and diverse team of individuals committed to making a difference in the lives of others. Explore our current opportunities and learn why Verve is right for you.

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