The Concorde Retirement Community

Seal of Approval Award

There were 22 business that competed for the award in this category at the Penticton Chamber 36th Business Excellence Award Gala. This award showcases the Concorde as the best in Service Excellence within the Penticton Chamber of Commerce businesses.

Just amazing “hosting” Sharon & Team.
Thank you Sharon – You take such good care of us – Sheila. Thank you so much for everything – Fern, Thank you for hosing us. What a blessing your are. Dyane. Thank you for being such a wonderful host!! Barb Thank-you Nanci. Thank your for having the group and lunch – Laur, Evelyne, Pati

I love what I do thanks for offering me the place to do it! – Rockin Robbie

Dear Sharon, Thank you so much for the beautiful gift basket we picked up yesterday. It is an incredibly generous mixture of lovely useful and flavorful gifts. We certainly will enjoy it. We were impressed by the excellence of your facility and the quality of care afforded your residents. Than you again for a most interesting Open House.

Dear Sharon, We so enjoyed our tours, lunch and viewing our future home. Sharon you are an Amazing Soul with such warmth & caring for people. We can’t thank you enough. So looking forward living there soon.

Dear Sharon, Thank you so much for the invitation & wonderful afternoon at the Open House last Saturday. Every aspect was so beautiful and appreciated. You always make me so welcome. Best Wishes to you always. Sincerely, Barb E.

A big thank you to all the great staff at Concorde for all your care & thoughtfulness. We are especially grateful for the care & support of staff given to us on a recent outing. A big thanks to the two staff members who confidently handled a few problems on the bus ride home. We all managed to arrive home safe & sound & were absolutely amazed at the number of staff who were right there to meet us at the door with water & cold wet facecloths.

J & P. E

Please accept my sincere thanks for a safe, peaceful; existence here. It is truly a beautiful place, all seasons. I’m truly enjoying it immensely. I enjoy my patio – summer and winter! I will never forget your goodness. Thank you so much to all of you.

– Ruth

Thank you for the wind chime. “I love it”!! Thank you for your kind words. I like being part of the Concorde family. Anytime I can be of help, please call on me. Hugs back!!

Thanks,
June

The kitchen and dining room staff are to be commended on doing an excellent job of providing excellent food and service to the residents on a consistent basis. The wait staff are always pleasant and try to accommodate where possible. The present system of having three sittings works very well for both staff and residents. Less wait time, and basically works like a Swiss watch.

– Claude and Iris Bergman

Mother’s Day Brunch at the Concorde was loved by the residents and guests

The Concorde staff & facilities are delightful. Mom is very well cared for here. Varied activities & entertainment; healthy tasty meals; attentive staff that’s happy to help & willing to make special arrangements. Our family is very happy that there’s such a nice place for mom to live in her years of reduced independence.

Have been a resident of the Concorde for 7 months and could not be happier with the accommodations, food & friends I have met, making it a “positive” transition for my retirement.

Warm, welcoming, accommodating. Move in was lovely, just right suite. Staff the best, cheerful, always helpful, understanding and very accommodating. Great dining & attention. Activities – plenty. We are happy to be here. Feel well cared for, worry free.

We have been happy sine we moved into the Concorde. All the management staff & all the employees have been very good to us. All the activities & entertainment has been enjoyable.

Wonderful place to be…Lovely food, fabulous staff, caring & friendly. Lovely residents to be with and spending busy hours. With lots of love!

When I decided to find a retirement residence here in Penticton, I immediately decided it should be within walking distance of Skaha Lake. I looked into the Regency and then the Concorde. It was recommended to me to immediately come to the men’s group on Tuesdays to meet some of the men. This I did and over several weeks I met some of the male residents. I enjoyed their company. I really appreciate the meals available, and I like taking part in the activities provided. The residents are kind and considerate and care about you. I have no reservation recommending the Concorde.

I feel that Angie our Life Enrichment person works very hard to find new ways to keep us active & entertained even as the quieter, slower months of the summer set in.
Friendships are very easy to make & are encouraged.

The feeling of safety was important to me. There is always a cheerful greeting from both staff and residents. I love it here.

Thank you – Thank you for a most Beautiful Place on earth! For everything – people, food, activities and most of all the beautiful surroundings; inside and out. Thanks to all of you for it all!

I have been impressed by the little things to make life funny & happier for the residents. There is always a sign with the date and little gifts or goodies. Well done!!!!!

So glad I moved here. I feel like I have a new extended family.

I made lots of friends when I moved in.

The Concorde is home to me, the people who live here are very nice. We have many activities for people to choose from. The bus takes us shopping and or lovely scenic drives around Penticton and outlaying districts. I find the staff to be very helpful and also very nice. Last but not least the meals are so good, the chefs do a great job, and the servers are great. I am happy living in the Concorde.

I have lived at the Concorde for over 5 years and find it to be my home. I have met many wonderful people. I enjoy several activities and just love all the staff. They are so friendly and helpful. Meals at the Concorde are fabulous and a great variety. The Dining Room staff go above and beyond to give us the very best. You can’t beat living at the Concorde.

I have been here for one year and a half. In my experience I have enjoyed the staff. They have been excellent in kindness and work hard at pleasing you if you have problems large or small. I don’t get to many times in Thanking the staff for all they do. So, thank you and keep up the good work.

The Concorde has offered me a friendly, warm atmosphere to play my music for the residence under Rock in Robbie, management have given me their love and support. I am a happy resident.

I think we are in the best place possible for our ages 75 – 100.

The food is good. The servers are friendly. I like calling bingo & talking to people. I like my neighbors. I’m also the one who suggested doing the nails & have Joan helping me. We have about 10 – 12 ladies every Saturday morning. They really like it.

I have not been an employee for a long time but enjoy my time here immensely. It is a very friendly & helpful environment to work with in. It is a great experience from the staff to the residents & management. Overall, a very pleasant place to work.

The Concorde is an inclusive and friendly space where everyone is treated equally and with respect. People who live and work here are sensitive and kind-hearted. We are happy to be here!!!

Working at the Concorde is like being part of a big family. At the thought of sounding weird I have never laughed or cried at a job so much in my life.

The management team is a big part of that. There doors are always open, they check-in with every staff member on shift everyday, especially the GM Melissa Gilbert. Because of this supportive, family like environment, I have grown into a better human being working at the Concorde! With lots of love and Respect! Marcia

Wonderful place for residents to live. Management and staff are great. Many activities and entertainment for the residents to enjoy and the people who live here are all so friendly.

Great food, great friends, great place to be!

“Thank you Sharon so very much for your kind help and understanding heart towards our mom. You helped both her and Paulo so much. Take care of you as you navigate the needs of the many at Concorde.”